Category: Account, App & Card Management

The Priority Pass app makes it easier to find airport lounges & experiences, review lounge access requirements, save favorite locations, explore additional travel services, and manage eligible digital membership credentials.

The Priority Pass app helps members discover airport lounges, explore airport experiences, and access their membership while travelling.

Available for Android and iOS, the app brings lounge search, digital membership credentials, saved favourite airport experiences, and membership information together in one place.

Whether you are preparing for your first airport lounge visit or travel regularly, knowing how to use the app can make planning easier.

This guide covers how to download the Priority Pass app, activate your digital membership card, find airport lounges, discover travel services, and resolve common application access problems.

What Is the Priority Pass App?

The Priority Pass app is a free mobile application that helps members manage their membership and discover participating airport lounges and experiences worldwide.

Depending on your membership, you can use the app to access your Digital Membership Card, check lounge facilities, review available membership information, and save preferred locations.

The app is available through the Google Play Store and Apple App Store. Downloading the app is free, but lounge access depends on your membership benefits and the applicable entry conditions.

Key Features of the Priority Pass App

The Priority Pass app brings essential membership tools and airport information together in one place.

From accessing your Digital Membership Card to finding airport lounges, checking facilities, and saving favourite locations, its features help you plan your airport experience with greater convenience.

1. Digital Membership Card

Digital Membership Card provides a convenient way to present your membership when entering the participating airport lounges and experiences.

Eligible members can access it through the app without carrying their physical card. However, digital membership cards are not available with every membership.

If your subscription plan supports this feature, follow the in-app activation instructions. You can also add your digital card to Apple Wallet where supported.

2. Find Airport Lounges and Experiences

Use the lounge search feature to find participating airport lounges and other experiences, including selected dining and wellness facilities.

Individual listings provide useful information such as terminal location, opening hours, available amenities, and entry requirements.

You can check these details on your Priority Pass app before travelling because access conditions and availability vary by location.

3. Membership Entitlements and Visit History

The app can display membership information, including visit history and entitlements where supported. This helps you understand your available benefits before visiting an airport lounge.

Real-time entitlement updates and visit-history access may vary depending on your membership provider.

If your membership comes with a bank card, check the card issuer’s terms of service if certain information is unavailable on the app.

4. Save Favourite Lounges

Save preferred lounges and airport experiences to your favourites for easier access when planning future trips.

This is particularly a useful feature if you frequently travel through the same airports or want to compare lounge facilities before departure.

5. Airport Maps and Navigation

At selected airports, indoor maps can help you navigate terminals and locate airport facilities.

Map availability is limited to supported airports, so check whether navigation features are available at your destination.

6. Travel Services

Priority Pass travel services let members explore additional travel options through the Priority Pass app, including airport parking, transfers, car hire, Meet & Assist, destination experiences and on-demand workspaces.

Availability varies by location, and additional charges apply. These services cannot be redeemed using lounge visit entitlements and are currently accessible through the mobile app.

Priority Pass App Download and Specifications

The Priority Pass app is available for both Android and Apple devices, allowing members to find airport lounges, access eligible digital membership cards, and manage their membership on the go.

Check the app specifications below to confirm compatibility with your device before downloading.

Priority Pass App Specifications for Android Users

Specification	Details
App name	Priority Pass
Developer	Priority Pass Limited
Platform	Android
Price	Free to download
Downloads	5M+
User rating	4.7/5
Content rating	Everyone
Last updated	October 5, 2026
Download	Google Play Store

Priority Pass App Specifications for Apple Users

Specification	Details
App name	Priority Pass
Developer	Priority Pass Ltd
Platform	iPhone and iPad
Price	Free to download
App size	256.3 MB
Age rating	4+
Languages	English and 14 more
User rating	4.8/5
Ratings submitted	500K
Download	Apple App Store

Note: App ratings, file size, download counts, and other specifications may change as the app is updated. Check the relevant app store for the latest details.

How to Download and Set Up the Priority Pass App

Getting started with the Priority Pass application is straightforward. Download the app from the official app store, register or log in to your account using your credentials, and activate your Digital Membership Card if your membership supports it.

Follow these steps to make your app ready before your next airport visit.

Step 1: Download the Official App

Install the Priority Pass app from Google Play or the Apple App Store. Check the developer name to ensure you download the official Priority Pass application.

Step 2: Register or Log In

If you already have a Priority Pass membership and an online account, log in using your existing details. New members may need to activate their online account first.

If your membership comes through a credit card or another provider, follow the registration instructions supplied with that benefit.

Step 3: Activate Your Digital Membership Card

Open the card section in the app. Depending on your membership, the Digital Membership Card may appear automatically, or you may need to activate it.

Some members must enter or scan their physical membership card details to complete activation. If the digital card is unavailable, check your membership eligibility or contact your card issuer.

How to Use the Priority Pass App at an Airport

Follow these steps before visiting a lounge:

1. Search your airport: Find participating lounges and experiences at your departure airport.
2. Check the listing: Review the terminal, opening hours, facilities, and access requirements.
3. Confirm your eligibility: Make sure the lounge accepts your membership and the entry method you intend to use.
4. Open your membership card: Access your Digital Membership Card before reaching the reception desk.
5. Present your credentials: Show the accepted membership card and boarding pass when required.
6. Check additional conditions: Review guest charges, visit entitlements, and any pre-booking requirements.

Some lounges offer advance reservations, but availability and pre-booking conditions vary. A listing in the app does not guarantee immediate lounge entry, as lounges may restrict access when capacity is limited.

Common Priority Pass App Problems and Fixes

1. I Cannot Log In

Check that your login details are correct and use the account recovery option if necessary. If the problem continues, contact Priority Pass customer support or your membership provider.

2. My Digital Membership Card Is Missing

Not every membership with Priority Pass supports a digital card. Confirm that your membership is eligible, your online account is activated, and you have completed any required card activation steps.

3. The Digital Card Will Not Load

Try opening the digital card in your app before reaching the lounge and ensure your phone has sufficient battery. If the card remains unavailable, use your physical membership card if accepted.

4. A Lounge Is Missing from the Search Results

Check the airport and terminal details, then search the current lounge directory again. Participating locations can change, and not every lounge is available under every membership.

5. My Visit History or Entitlement Is Incorrect

Information may not update in real time or may be unavailable through certain membership providers. Contact your card issuer or Priority Pass support to confirm your benefits and visit records.

Frequently Asked Questions

Can I use Priority Pass without a physical card?

If your membership supports the Digital Membership Card, you can use it at participating lounges that accept this entry method. Check the lounge listing before travelling.

Can I add my Priority Pass card to Apple Wallet?

Eligible members can add their Digital Membership Card to Apple Wallet where supported. Availability depends on your membership and the current app features.

Does the Priority Pass app show all airport lounges?

The app provides a directory of participating lounges and experiences. However, the locations available to you and your eligibility to enter them depend on your membership terms and individual lounge conditions.

Can I check my remaining Priority Pass visits in the app?

Membership entitlements may be displayed in the app, but real-time notifications and visit-history access vary by membership provider. Check with your card issuer if this information is missing.

Conclusion

The Priority Pass app makes it easier to find airport lounges, review access requirements, and manage eligible digital membership credentials. For the best experience, download the official app, activate your account before travelling, and check each lounge’s current entry conditions. Keep your physical membership card available as a backup if your membership supports one.

If you lose your Priority Pass card before a flight, you may still access participating airport lounges using your Digital Membership Card or another eligible entry method while arranging a replacement.

The good news is that you may still be able to access participating airport lounges through your Digital Membership Card or another eligible entry method while arranging a replacement.

Here is what to do if your card is lost, how to access a lounge, how to request a replacement, and how to resolve common Priority Pass lounge access problems.

What to Do If Your Priority Pass Card Is Lost

First, determine whether you purchased your membership directly from Priority Pass or received it through a bank or credit card issuer.

• Direct Priority Pass membership: Contact the Priority Pass Membership Services Team to request a replacement physical card.
• Credit card or bank membership: Contact your card issuer, as it manages the physical card replacement process for these memberships.

If your card was stolen, report it promptly to the appropriate provider. This helps you follow the correct procedure for protecting your membership and arranging a replacement.

Before travelling, check whether your membership supports a Digital Membership Card in the Priority Pass app. This may allow you to access participating lounges even if you do not have your physical card.

How to Get a Priority Pass Card Replacement

There are two ways to request a replacement Priority Pass card, depending on whether your card was lost or stolen and how you obtained your membership.

If You Joined Priority Pass Directly

Contact the Priority Pass Membership Services Team and explain that your physical membership card has been lost or stolen. Follow their instructions to arrange a replacement.

Priority Pass states that new physical cards for direct members are generally dispatched in approximately three working days, although delivery times depend on your location.

This is the stated dispatch timeframe for new cards, not a guarantee of when a replacement will arrive.

If Your Membership Comes With a Credit Card

If your Priority Pass membership comes with a credit card or another third-party benefit, contact the organisation that issued your membership to request a replacement. The process depends on your provider.

• American Express: Contact the customer service team associated with your card or Priority Pass benefit. Confirm whether American Express or Priority Pass handles the replacement request for your specific membership.
• Chase: If your Priority Pass membership comes with an eligible Chase card, contact Chase through its official customer service channels to confirm the replacement process.
• Capital One: If your card provides Priority Pass membership, contact Capital One through its mobile app or customer support to find out how to replace your membership card.
• Eurocard: Customers can request a replacement through the Spendwise app or website.

Can You Use Priority Pass Without Your Physical Card?

Yes, potentially. Your available options depend on your membership and the entry methods accepted by the lounge.

Digital Membership Card: If your membership supports digital access, open the Priority Pass app and navigate to the membership card section. Check the lounge listing to confirm that it accepts the digital card.

Eligible payment card: Some members who receive Priority Pass through a payment card can enter using the linked bank-issued card. Contact your issuer to confirm eligibility, and check whether your intended lounge accepts this method.

Physical replacement card: If neither alternative is available or accepted, you may need to wait for your replacement card before visiting that lounge.

Remember that lounge entry remains subject to a valid membership, a same-day boarding pass, and the lounge’s access conditions.

How to Find Your Priority Pass Membership Number

If you have lost your physical card, you may also need your Priority Pass membership number to verify your account or complete a request.

Try these steps:

1. Log in to your Priority Pass account or app if you already have access.
2. Check your membership details and any previous membership communications.
3. If you cannot find the number, contact Priority Pass Membership Services or the card issuer that provides your membership.

If you received Priority Pass through a bank, the issuer is often the best starting point for membership-specific questions. Do not assume that your credit card number and Priority Pass membership number are interchangeable.

Priority Pass Card Not Working? Try These Fixes

If your Priority Pass card or digital membership card is not working, check the following before travelling.

• Your digital card is missing: Confirm that your membership supports digital access and that you have completed the registration and activation process.
• Your digital card is not scanning: Check that the membership has not expired. At the lounge, try adjusting your phone’s screen brightness so the reader can recognise the card.
• You have received a replacement physical card: If your Digital Membership Card was linked to the previous physical card, you will need to repeat the activation steps in the Priority Pass app to activate a new digital card.
• Your payment card is not accepted: Confirm that payment-card entry is included in your membership and accepted by the lounge. If you recently received a new bank card, you may need to update or revalidate your payment details.

If the problem continues, contact the relevant membership provider for assistance.

Frequently Asked Questions

How do I order a replacement Priority Pass card?

Direct members should contact Priority Pass Membership Services. Members whose benefits come through a bank or credit card issuer should contact that provider.

Can I use my Priority Pass membership number to enter a lounge?

A membership number alone is not a substitute for an accepted entry credential. You generally need an accepted physical or digital membership card, or another eligible entry method.

Do I need to activate my digital membership card again after receiving a replacement?

If your Digital Membership Card is linked to the physical card that was replaced, you will need to activate a new digital card through the app.

Conclusion

If your Priority Pass card is lost, contact the provider responsible for your membership to arrange a replacement. In the meantime, check whether your Digital Membership Card or an eligible payment card can provide lounge access.

Before your next flight, confirm the lounge’s accepted entry methods and make sure your membership is valid. Taking these steps early can help you avoid unnecessary disruption to your travel plans.

Priority Pass offers access to more than 1,900 airport lounges and experiences across 856 airports in 143 countries, giving travelers a comfortable place to relax before their flights.

However, having an eligible travel credit card does not always mean your membership is ready to use. You may need to enroll first to access your physical or digital membership card.

In this guide, you will learn how to activate your Priority Pass membership, whether you purchased it directly or received it through an eligible credit card.

How to Activate Priority Pass? Practical Steps

There are two ways to activate your Priority Pass membership, depending on whether you purchased it directly or received it through an eligible credit card:

1. Activate Priority Pass Purchased Directly
2. Activate Priority Pass Through a Credit Card

Activate Priority Pass Purchased Through Official Website

Follow these steps to activate your direct Priority Pass membership if you’ve purchased it via the Priority Pass website:

1. Visit the Priority Pass website: Click Activate Your Account in the menu to open the activation page.
2. Enter your membership details: Provide your membership number and the validation code included in your welcome letter.
3. Create your online account: Follow the on-screen instructions to complete registration and activate your account.

Hopefully, this way, you will get your Priority Pass account successfully activated.

Activate Priority Pass Access Via Credit Cards

Here is how to activate your Priority Pass through an eligible credit card.

1. Log in to your credit card account. Visit your card issuer’s website or mobile app and sign in.
2. Find the Priority Pass benefit. Open your card’s benefits section and look for Priority Pass or airport lounge access.
3. Click the enrollment or activation option. Follow the link provided by your card issuer to begin registration. If you cannot find it, contact the issuer using the number on your card.
4. Complete the enrollment form. Enter the requested details, which may include your credit card number, country of residence, and billing information.
5. Submit your enrollment. Follow the on-screen instructions to complete the registration and receive confirmation of your Priority Pass membership.
6. Receive your membership card. Follow the instructions to access your digital membership card or receive your physical card. Some lounges require a physical card, so enroll before your trip.

Disclaimer: The exact activation process varies by card issuer. Some eligible cards may enroll you automatically, while others require you to register on the Priority Pass website manually.

Simply showing your credit card at a Priority Pass lounge is generally not enough; you need the required membership credentials.

How to Access Your Priority Pass Digital Membership Card

After activating your account, you can check whether your membership includes a Digital Membership Card.

1. Download the Priority Pass app.
2. Log in using your account details.
3. Open the membership card section.
4. Follow any instructions to display your Digital Membership Card.

If your digital membership card is available, you can use it to enter participating lounges that accept it. However, check the lounge’s entry requirements before traveling.

Do You Need to Activate Your Priority Pass Physical Card?

No. According to Priority Pass, you do not need to activate your physical membership card before using it.

However, activating your online account gives you access to additional features, including your Digital Membership Card where available.

If you have already received your membership, follow the relevant instructions to access your card and check that your membership is valid before visiting a lounge.

Frequently Asked Questions

How long does Priority Pass activation take?

The time depends on your membership provider and verification process. Follow the registration instructions and contact Priority Pass or your card issuer if your account cannot be activated.

What if I cannot activate my Priority Pass account?

Check that you have entered the correct membership number or eligible payment card details. If verification fails, review the instructions on the official website or contact Priority Pass support.

Can I use Priority Pass without activating my online account?

Yes. Priority Pass states that you do not need to activate your physical membership card. However, you must have valid membership credentials accepted by the lounge.

Conclusion

To activate your Priority Pass online account, visit the official activation page, enter your membership details, and complete the required verification. If your membership comes through a credit card, follow your issuer’s enrollment instructions.

Once registered, check your account or app to access your membership details and Digital Membership Card, if available.

Quick Answer: If you purchased the membership directly from Priority Pass, contact its Membership Services Team or submit an enquiry. If your membership came with a bank or credit card, contact that card issuer.

If you no longer need Priority Pass membership for airport lounge access, you may want to cancel your subscription plan to avoid future membership fees.

The cancellation process depends on whether you purchased your membership directly from Priority Pass or received it through a bank, credit card, or another provider.

If you purchased your membership directly, contact the Priority Pass Membership Services Team or submit an enquiry through its official website.

Follow the steps below to cancel your Priority Pass membership and understand what to check before submitting your request.

How to Cancel Your Priority Pass Membership

You can cancel your Priority Pass membership by contacting the appropriate service team, depending on how you obtained your membership.

If you purchased it directly from Priority Pass, you can submit an online enquiry. If your membership is provided through a bank, credit card, or another organisation, you will need to contact that provider to request the membership cancellation.

Contact Priority Pass Membership Services

If you purchased your membership directly through the official Priority Pass website, contact the Membership Services Team to request cancellation. Visit the official Priority Pass cancellation guidance to find the appropriate next steps.

Submit an Online Cancellation Enquiry

In case of direct membership with Priority Pass, you can use its official online enquiry form to contact the support team.

Visit the Priority Pass contact form to start your request.

The form asks for the following information:

• Full name
• Email address
• Phone number
• Last four digits of payment card
• Membership number
• Reason for enquiry
• Subject
• Message

Contact Your Bank or Membership Provider

If your Priority Pass membership comes with a credit card or is provided by another organisation, contact that provider directly to request cancellation.

Ask about its cancellation procedure and any conditions that apply to your membership. The provider can explain the next steps and confirm when your membership benefits will end.

Confirm Your Membership Has Been Cancelled

Submitting an enquiry does not, by itself, confirm that your cancellation has been processed.

Wait for a response from Priority Pass or your membership provider. Check the confirmation for the effective cancellation date, any outstanding fees, and the status of future renewals.

Keep the confirmation email or support correspondence in case you need to follow up.

If you do not receive confirmation, contact the organisation handling your cancellation and ask for an update. Do not assume that your membership has ended until the provider confirms its status.

Can You Cancel Priority Pass Membership Online?

Yes. If you purchased your membership directly from Priority Pass, you can submit a cancellation enquiry through its official contact form. If your membership was provided by a bank or another organisation, contact that provider to cancel. Deleting your online account is a separate process that removes access to Priority Pass benefits and services once completed.

Priority Pass Cancellation and Refunds

Before cancelling your Priority Pass membership, check whether you qualify for a refund and when your airport lounge access will end. Refund eligibility and cancellation terms depend on your membership type, purchase date, and applicable conditions.

When Does Lounge Access End?

Your lounge access may not end immediately when you submit a cancellation request. Contact Priority Pass or your membership provider to confirm the effective cancellation date and when your benefits will end. If you have an upcoming trip, check your membership status before visiting an airport lounge.

Can You Get a Refund After Cancelling?

Under the UK Priority Pass Conditions of Use, eligible first-time customers who purchase directly may qualify for a refund if they cancel within 14 days of the initial purchase. Services already used may be deducted. Check the applicable terms or contact Membership Services to confirm your eligibility.

Frequently Asked Questions

Can I Cancel Priority Pass Membership at Any Time?

The process and any applicable deadlines depend on your membership terms. Contact Priority Pass if you purchased your membership directly, or your bank or other provider if it supplied your membership.

How Do I Cancel a Free Priority Pass Membership?

If your membership is complimentary and linked to a credit card or another provider, contact that provider to request cancellation of the benefit. Ask whether cancelling the benefit affects your other account services.

Can I Cancel Priority Pass Without Calling Customer Service?

If you purchased your membership directly, you can submit an enquiry through the official Priority Pass contact form. If another organisation supplied your membership, use its available cancellation channels.

What Should I Do if I Am Still Being Charged?

Contact the organisation responsible for your membership and provide your cancellation confirmation, relevant billing details, and the dates of the charges. Ask it to review the charges and explain whether any further payment is due.

Final Thoughts

To cancel your Priority Pass membership, first identify who provided it. Contact the Priority Pass Membership Services Team if you purchased it directly, or contact your bank or other provider if your membership came through them.

Submit your request through the appropriate official channel, check the terms for refunds and automatic renewal, and retain written confirmation of the cancellation. These steps will help you understand when your membership ends and whether any further charges or restrictions apply.

Quick Answer: Here is how to renew Priority Pass membership: If you have a direct Priority Pass membership, reach out to its support team and send your membership number and email address to request renewal of your PP membership.

Renewing your Priority Pass membership depends on how you joined. If you purchased a membership directly from Priority Pass, contact its Membership Services team to arrange renewal.

If you get the membership as a card benefit by credit card or bank account, check with your card issuer, as the renewal process may differ.

This guide covers how to renew your membership, check its expiry date, and handle an expired or inactive Priority Pass account.

How to Renew Priority Pass Membership

There are two main methods to renew your Priority Pass subscription. Follow the steps that align with your membership type.

1. If You Bought Priority Pass Membership Directly

Priority Pass asks its members to contact its Membership Services team for renewal assistance. Here’s how to get started in case of direct memberships from Priority Pass:

1. Visit the official Priority Pass renewal help page.
2. Follow the instructions to contact Membership Services.
3. Provide your membership details and confirm your renewal options.
4. Check the renewal fee, payment requirements, and new membership dates before proceeding.
5. After renewal, verify that your membership is active.

2. If Your Priority Pass Membership Comes With a Credit Card

Some banks and credit card providers offer Priority Pass as a card benefit. In these cases, the bank or card issuer may manage your membership renewal instead of Priority Pass.

To renew your lounge access, check your card’s current benefits and contact the issuer if necessary.

Ask whether your Priority Pass membership renews automatically, whether you need to register again, and when your renewed access will become active.

Do not assume that renewing your credit card or paying its annual fee automatically renews Priority Pass. Confirm the terms with your provider.

Does Priority Pass Membership Renew Automatically?

Automatic account renewal depends on your membership and billing arrangement. According to Priority Pass’s Conditions of Use, direct memberships with automatic billing renew automatically.

Members who do not want to renew must follow the cancellation requirements in the conditions.

For direct memberships with standard billing, renewal is not automatic. Members must notify Priority Pass in writing before the membership ends if they wish to renew.

Keep these points in mind:

• Automatic billing: Check your renewal date and stored payment method.
• Standard billing: Contact Priority Pass before your membership expires to request renewal.
• Card-linked membership: Check the separate terms provided by your bank or card issuer.
• Payment problems: An expired or invalid payment card may result in suspension or termination of a direct membership.

Because the rules differ, check your own membership terms instead of relying on another member’s experience.

How Long Does Priority Pass Renewal Take?

Renewal timing can vary depending on your membership type, payment processing, and whether a new physical card is required. There is no single renewal timeframe that applies to every membership.

Ask the membership provider when your renewed membership will become active and whether you can use a digital membership card in the meantime.

How to Check Your Priority Pass Expiry Date?

You can check your membership details through your online account or the Priority Pass app. Look for the expiry date and confirm whether your membership is still active.

If your membership comes with a credit card, your issuer may also be able to confirm the benefit period.

Remember that the expiry date of your credit card and the expiry date of your Priority Pass membership may be different.

What Happens to Your Digital Membership Card After Renewal?

Eligible members can access a digital membership card through the Priority Pass app or “My Priority Pass” section. After renewing your plan, check your account to confirm that your membership status and digital card details are updated.

Priority Pass states that a valid means of access is required to use the service, and membership access is subject to the applicable expiry date and conditions.

If your digital card does not appear to be valid after renewal, contact Membership Services or your card issuer before visiting an airport lounge.

Common Priority Pass Renewal Problems

Problem	What to do
No renewal option appears online	Contact Priority Pass Membership Services Team or your card issuer.
Payment fails	Check your payment details and ask the issuing organization for help.
Membership has expired	Ask whether renewal or reactivation is available.
Digital card appears inactive	Confirm your membership status and access details before travelling.
You are unsure who manages your membership	Check your original registration details or contact your card issuer.

Frequently Asked Questions

Can I renew Priority Pass online?

Yes, you can sign in to the Priority Pass website or mobile app to check your membership details and expiry date. However, online renewal may not be available for every member. Priority Pass directs members to its Membership Services Team for renewal assistance. If your membership comes through a bank or credit card, contact your provider to confirm the renewal process.

How much does Priority Pass renewal cost?

The cost depends on your membership plan, location, and issuing arrangement. Confirm the current renewal fee with Priority Pass or your card issuer before paying.

Do I need a new digital membership card after renewal?

Check the app or your online account after renewal to confirm that your digital card and membership status are current. Contact the issuer if the details do not update.

Can I get a refund for my Priority Pass renewal fee?

A refund is not automatically guaranteed if you change your mind after renewal. Priority Pass’s 14-day cooling-off provision applies to first-time memberships purchased directly from Priority Pass, subject to conditions, including deductions for services used. It does not establish a general refund right for every renewal.

What happens if my Priority Pass renewal payment is declined?

A failed payment may prevent your membership from remaining active. Check whether your payment card is valid, has sufficient funds, and permits the transaction. Update your billing details if necessary, then contact Priority Pass Membership Services to resolve outstanding charges. If your membership is managed by another provider, contact that provider.

Can Priority Pass increase my renewal fee?

Yes. Priority Pass’s Conditions of Use reserve the right to increase applicable fees with 30 days’ notice. Your renewal price may also depend on your membership terms and location.

Can I renew Priority Pass if I have unpaid lounge or membership charges?

Resolve any outstanding balance with the organisation managing your membership. Priority Pass states that members with outstanding payments may be denied lounge access.

Direct members can update their billing details and contact Membership Services to settle fees; members who received access through another provider should contact that provider.

Final Renewal Checklist

Before your next trip, make sure you have:

• Checked your membership expiry date.
• Confirmed whether renewal is automatic.
• Contacted the correct provider if renewal is required.
• Verified that your membership is active.
• Checked that your physical or digital access method is valid.

The safest approach is to renew before your membership expires and confirm that your access is active before heading to the airport.

When you have a long flight with multiple connections and layovers, waiting at a crowded airport can be stressful. Priority Pass gives travelers access to participating airport lounges and other airport experiences worldwide, where they can relax, enjoy refreshments, or get some work done before their next flight.

In this guide, you will learn how to get Priority Pass, how to enroll in the membership, what it costs, and how to activate it through a credit card.

Ways to Get a Priority Pass Membership

You can get a membership in two different ways.

1. Buy a Membership Directly from Priority Pass
2. Get a Complimentary Membership through a credit card

How to Apply for a Direct Priority Pass Membership

The program offers three direct membership plans for US residents: Standard ($99/year), Standard Plus ($329/year), and Prestige ($469/year).

Standard plan suits occasional travelers, Standard Plus includes 10 complimentary lounge visits, and Prestige includes all free member visits throughout the year.

Additional member visits cost $35 under Standard and Standard Plus, while guest visits cost $35 per person per visit. Check the official membership website for the latest prices and terms.

Finally, here is a step-by-step guide to purchase a membership directly from its official website even without having an eligible travel credit card.

Step 1: Visit the Official Priority Pass Website

Go to the official Priority Pass membership page to view the available plans. Select your country of residence.

Step 2: Choose a Membership Plan

Compare their annual fees and included member visits to choose the plan that best fits your travel habits and budget. Choose a membership from the Standard, Standard Plus, and Prestige plans.

Step 3: Click Join

Once you have selected a plan, click the Join button to start your application. Follow the instructions on the website to continue with registration.

Step 4: Enter Your Personal Details

Complete the application form with the requested information, such as your name, contact details, and address. Make sure your information is correct before proceeding.

Step 5: Complete Your Payment

Enter your payment details and pay the applicable membership fee. Review the membership terms and any applicable charges before completing your purchase.

Step 6: Receive Your Membership Details

After your application has been processed, follow the confirmation instructions provided by the program. Your membership materials and card delivery options will depend on the current registration process.

Step 7: Activate Your Online Account

Register or log in to your membership account through the website or mobile app. Follow the activation instructions to access your Digital Membership Card if it is available with your membership.

Once your membership is active, you can use the membership website or app to find participating airport lounges and check their opening hours, facilities, and entry requirements before traveling.

How to Apply for a Priority Pass Membership with a Credit Card

You can get Select through an eligible travel credit card without purchasing a separate membership.

For example, some Chase Sapphire Reserve cardholders receive Select as a card benefit.

The enrollment process depends on your card issuer, so check your benefits and follow the required steps to activate your membership.

Step 1: Check Your Credit Card Eligibility

Check whether your credit card offers Select. Log in to your card issuer’s website or mobile app and look for airport lounge access or travel benefits.

If you plan to apply for a new card, review its benefits and annual fee first, as not every travel credit card includes this benefit.

Step 2: Activate Your Credit Card

If you have a new credit card, activate it by following your issuer’s instructions. Then sign in to your account and check whether the benefit is available.

Step 3: Find the Priority Pass Benefit

Look for Select or airport lounge access in your credit card account. Depending on your issuer, you may find an enrollment link or be automatically enrolled if your card is eligible.

For example, eligible Chase Sapphire Reserve cardholders are automatically enrolled in Select. Other credit cards may require you to activate the benefit separately.

Step 4: Complete Your Enrollment

If enrollment is required, follow the instructions provided by your card issuer. You may need to confirm your personal information and provide an email address to complete the registration process.

Step 5: Access Your Digital Membership Card

After your membership becomes active, follow the instructions to access your Digital Membership Card. Depending on your issuer, you may need to create or activate an online account first.

You can then use the membership app to find participating airport lounges and check their opening hours and entry requirements.

Step 6: Check Your Lounge Access Benefits

Before visiting a lounge, review your card’s membership terms. Check whether member visits are complimentary, whether guest fees apply, and whether any restrictions affect your access.

Get Priority Pass Select Through a Credit Card

Select is a membership offered through eligible US financial institutions, usually as a credit card benefit. It provides access to participating lounges, but the exact benefits depend on the card issuer and your specific card.

For example, some cards include complimentary lounge visits and allow you to bring guests. Others may limit the number of visits or charge fees for additional guests.

Select is not automatically included with every travel credit card. You must check your card’s benefits and complete enrollment if required.

It is also important to understand that complimentary lounge access does not always mean every airport experience is included. Some credit card programs have different rules for airport restaurants and other non-lounge locations.

Activate Your Priority Pass Select Using a Credit Card

If your credit card offers Priority Pass Select, you may be able to get lounge access without purchasing a separate membership. However, you usually need to activate the benefit first.

Step 1: Check your credit card benefits

Log in to your credit card account and look for airport lounge access or Priority Pass benefits. Confirm that your specific card is eligible.

Step 2: Enroll through your card issuer

Follow the enrollment link provided by your bank or card issuer. Depending on the program, you may need to complete registration online or through another supported method.

Step 3: Complete registration

Follow the instructions to activate your membership. Check whether additional cardholders can enroll and whether they receive their own membership cards.

Step 4: Review your access rules

Before traveling, check how many complimentary visits you receive, whether guests are included, and what charges may apply. These rules vary by card.

For example, eligible Chase and American Express cards may provide Priority Pass benefits, but the enrollment process and access rules are not identical across all cards.

You can review the details through Chase’s Priority Pass guide and your card issuer’s official benefits page.

How to Use Priority Pass After Joining

Once your membership is active, you can start looking for participating airport lounges.

Find a lounge at your airport. Use the Priority Pass website or app to search by airport or destination. Check the terminal location, opening hours, and available facilities.

Check the entry requirements. Some lounges have restrictions on how early you can enter before departure. Others may limit entry when they are full, even if you have a valid membership.

Present your membership card. At the lounge entrance, show your accepted Priority Pass membership card or digital credentials, along with your boarding pass and any other required identification.

Check guest charges before entering. If you are traveling with family or friends, confirm whether your membership includes guests or whether an additional fee applies.

Priority Pass provides access to more than 1,900 airport lounges and experiences across over 600 cities in 143 countries.

However, the locations and facilities available to you depend on your airport, terminal, membership, and individual lounge rules.

You should check the latest lounge information and access rules on the Priority Pass website before your flight to avoid surprises at the airport.

Frequently Asked Questions

How can I get Priority Pass for free?

Some eligible travel credit cards include Priority Pass Select without an additional membership fee. However, the credit card itself may have an annual fee, and enrollment may be required. Check the card’s terms before applying.

Can I buy Priority Pass without a credit card?

Yes. You can purchase a direct membership through the official Priority Pass website without having an eligible travel credit card.

How long does it take to get Priority Pass?

Processing and delivery times depend on how you apply and whether you receive a digital or physical membership card. Usually, your Priority Pass membership card and confirmation letter will be prepared within three business days of receiving your application and mailed to your preferred address.

Can I use Priority Pass immediately after signing up?

Not necessarily. If your membership includes a Digital Membership Card, you can use it once your online account is activated. To check if you have one, visit the Account section in the app or My Priority Pass on the website.

Can I get Priority Pass through my existing credit card?

Yes, if your current card includes the benefit. Check your account’s travel benefits section or contact your card issuer to confirm eligibility and enrollment instructions.

Can I use Priority Pass regardless of my airline or ticket class?

Priority Pass access is generally independent of your airline and ticket class. However, you must meet the participating lounge’s entry requirements, and access is subject to availability and your membership terms.

Conclusion

Getting Priority Pass is straightforward once you know which option suits your needs. You can purchase a membership directly or enroll through an eligible credit card that offers Priority Pass Select.

Before paying for a separate membership, check your existing card benefits, compare the available plans, and confirm that participating lounges are available at the airports you use most often. This will help you choose a membership that fits your travel habits and offers real value.